We thank you for your patience and are pleased to announce that we are now open for in-clinic appointments. We will continue curbside appointments for tech visits and medication/food pickups. Please call when you arrive. Staff will take a medical history over the phone. When a room is ready, one masked client at a time will be allowed entry with a pet. Those who prefer may still have their pets seen using full curbside service.
Our protocol includes the following:
Employees and clients will not be permitted inside if they suspect they have been exposed to coronavirus or are symptomatic (dry cough, fever, shortness of breath).
In order to limit possible exposure to asymptomatic COVID-19 carriers, please call us upon arrival and wait in your vehicle until one of our staff members comes to escort you and your pet into the hospital. We require each client to wear a mask while interacting with our staff.
If you need to come to the office to pick up medication or food, please call from the parking lot so we can process your invoice and bring the receipt and item(s) to your car.
All high-touch surfaces and areas such as doorknobs, reception counter, payment terminal, exam rooms, and bathrooms will be cleaned using a bleach solution or wipe between patients. We have three sanitizing HEPA/UV air purifiers approved by the FDA as Class II Medical Devices. We also have plexiglass barriers at our reception desk.