We at Circle Veterinary Clinic are committed to health and safety and have implemented enhanced sanitary procedures to keep our clients, patients, employees and their loved ones as safe as possible from the threat of coronavirus. Due to staffing challenges caused by coronavirus disruptions, please call our office before visiting without an appointment to make sure the office will be open upon your arrival.
Our revised protocol includes the following:
Employees will be required to stay home if they suspect they have been exposed to coronavirus or are symptomatic (dry cough, fever, shortness of breath). Likewise, we ask our clients to reschedule appointments if they suspect they have been exposed to coronavirus or have associated symptoms.
We will give priority to sick patients as we schedule appointments, until the threat to public health has passed. Because most of our doctors have young children and elderly family members, we MUST ask clients to postpone any wellness exams, vaccines, blood tests or other routine care for the foreseeable future. Likewise, please refrain from visiting us if you are considered at higher risk of contracting the virus; instead, we suggest asking a family member or friend to bring pets to their appointments.
In order to limit possible exposure to asymptomatic COVID-19 carriers, please call us upon arrival and wait in your vehicle until one of our staff members comes to escort your pet into the hospital. When the appointment is over, a staff member will bring the bill to your automobile and accept your method of payment. We will then return both your pet and receipt to your car.
If you need to come to the office to pick up medication or food, please call from the parking lot so we can process your invoice and bring the receipt and item(s) to your car.
All high-touch surfaces and areas such as doorknobs, reception counter, payment terminal, exam rooms, and bathrooms will be cleaned using a bleach solution or wipe between patients.
We welcome any questions or concerns related to our new interim policies. Thank you for your understanding and cooperation during this time of heightened risk. We trust our safety precautions will allow us to continue to serve our loyal clients well in this challenging environment.